Legal Information

Terms & Conditions

These Terms and Conditions govern all service arrangements made through BlackRide Car Service for limo and chauffeur services in Tampa, St. Petersburg, Orlando, Sarasota, and all of Central Florida.

Last Modified: June 23, 2026

General Provisions

BlackRide Car Service, LLC, located in Tampa Bay, Florida (USA), facilitates the booking of transportation services through its proprietary online platform, including integrations with third-party tools and mobile applications (collectively, "BR Tools").

The company arranges transportation for users through independent ride service providers ("Transportation Providers" or "TPs") but does not directly provide transportation services. Its role is to coordinate service agreements between users and independent TPs.

These Terms and Conditions govern all service arrangements made through BlackRide Car Service and define the relationship between the user, BlackRide Car Service, and the TP. Any conflicting terms presented by users are not recognized unless explicitly agreed to in writing by company management.

Contractual Relationship

BlackRide Car Service is not a transportation provider nor an agent of any TP. The company acts solely as a facilitator, granting users direct access to services from independent TPs.

Agreements between BlackRide Car Service and TPs establish a "contract for the benefit of third parties," giving users enforceable rights to receive transportation services.

The user's contract is limited to the arrangement of transportation. The total booking cost includes a coordination fee for BlackRide Car Service and payment to the TP for the ride itself.

Booking Confirmation

A contract begins when a user submits a ride request via BR Tools or phone.

An acknowledgment of the request is sent by email, followed by a separate booking confirmation, which finalizes the agreement and grants the user the right to receive transportation from the assigned TP.

User Registration

Users must provide accurate and truthful information when registering through BR Tools.

Automated, incomplete, or fraudulent registrations are strictly prohibited.

Reservations, Payments, Cancellations & No-Shows

Payment Requirements

  • •Full payment is required at the time of booking to confirm and secure a reservation.
  • •Priority scheduling is given to clients who complete payment at the time of booking.
  • •Clients may contact management to discuss alternative payment arrangements or leaving a credit card on file.
  • •Accepted forms of payment include all major credit and debit cards.
  • •Cash payments are not accepted, except for optional gratuities provided directly to the driver.
  • •Additional charges may apply for tolls, extra stops, extended waiting time, parking fees, or other unforeseen service-related expenses.

Booking Requirements

  • •For pickups scheduled between 12:00 AM and 6:30 AM, reservations must be made at least 12 hours in advance to guarantee availability.
  • •Online reservations are not accepted less than 12 hours before the requested pickup time.
  • •For transportation needed within 12 hours, please call (813) 524-0988.

Cancellation Policy - Sedans, SUVs & Transit Sprinters

  • •Cancellations must be made at least 24 hours prior to the scheduled pickup time.
  • •Sedans & SUVs: A non-refundable cancellation fee of $35 or 25% of the total reservation amount (whichever is greater) will apply.
  • •Transit Sprinters: A non-refundable cancellation fee of $65 or 25% of the total reservation amount (whichever is greater) will apply.
  • •All cancellation requests must be submitted through BR Tools.

Cancellation Policy - Stretch Limousines, Party Buses, Limo Sprinters & Buses

  • •A non-refundable cancellation fee of $200 or 25% of the total reservation amount (whichever is greater) applies to all cancellations.
  • •Cancellations made within 24 hours of the scheduled pickup time will be charged 50% of the total reservation amount.
  • •All cancellation requests must be submitted through BR Tools.

No-Show Policy

  • •A reservation will be considered a no-show if the client cannot be reached within 30 minutes of the scheduled pickup time.
  • •For airport and train station pickups, the no-show period is 60 minutes after the scheduled pickup time.
  • •Failure to appear without prior notice will result in the full reservation amount being charged.

Waiting Time Policy

  • •Complimentary waiting time includes 60 minutes for airport and train station pickups.
  • •Complimentary waiting time includes 15 minutes for all other pickup locations.
  • •Additional waiting time beyond the complimentary period will be charged at the applicable per-minute rate.

Reservation Changes & Rebookings

  • •Reservation changes must be requested at least three (3) hours before the scheduled pickup time.
  • •Rebooked reservations are considered new bookings and may be subject to the original cancellation policy.
  • •Requests for changes or rebookings may be submitted by phone, email, or through the BlackRide Car Service website.

Passenger Conduct and Vehicle Policies

  • •Passengers must comply with all applicable traffic laws and follow the Transportation Provider's instructions during the ride.
  • •Smoking and vaping are strictly prohibited in all vehicles.
  • •Food consumption is discouraged. Alcoholic beverages may be permitted only with prior written approval from BlackRide Car Service, LLC.
  • •Passengers are responsible for any damage caused to the vehicle, including spills, stains, burns, excessive cleaning requirements, or physical damage. Cleaning and repair fees will be charged accordingly.

Pricing, Payments, and Additional Fees

Service rates are based on vehicle type, travel distance, service duration, and any additional requests.

Additional charges may apply for:

  • •Waiting time
  • •Additional stops
  • •Route changes
  • •Extended service hours
  • •Excess mileage beyond the included allowance
  • •Parking fees, tolls, airport fees, and venue access fees

Hourly reservations include a mileage allowance. Additional mileage will be billed at the applicable rate.

Liability

  • BlackRide Car Service, LLC acts as a transportation broker and transportation service provider. Drivers and Transportation Providers may operate as independent contractors.
  • BlackRide Car Service shall not be liable for delays caused by traffic conditions, weather, accidents, road closures, mechanical failures, acts of God, government actions, or circumstances beyond its reasonable control.
  • BlackRide Car Service is not liable for damages, losses, or injuries unless they result from gross negligence or willful misconduct.
  • Transportation Providers and their drivers are independent contractors and are not employees of BlackRide Car Service.
  • The company is not responsible for any lost, stolen, or damaged personal items.
  • BlackRide Car Service does not guarantee the accuracy of content presented within BR Tools. The company is not liable for content-related errors unless caused by gross negligence or intent.
  • To the fullest extent permitted by law, liability for any claim arising from transportation services shall be limited to the amount paid for the reservation.

Contact Information

For questions about these Terms & Conditions or to make changes to your reservation, please contact us:

Website: www.BlackRideCarServices.com

Email: info@blackridecarservice.com

Phone: (813) 524-0988

Mailing Address:

BlackRide Car Service, LLC
Tampa Bay, FL
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